STORE POLICY
At Laviona we prioritize our customers' satisfaction all else. Our customer care policy is designed to ensure that you feel confident and supported throughout your shopping experience. If you have any questions or concerns, please don't hesitate to reach out to us via info@laviona.com We're here to assist you and make your experience as seamless possible.
SHIPPING AND RETURNS
Our perfumes are packaged and shipped with the precise care they deserve.
Please reach out with any questions. Currently we can only ship within the continental United States. All shipping and handling charges, as well as taxes, are dependent on order sizes and are calculated at checkout.
Given the nature of perfume, we are unable to offer returns. Please order perfume samples before purchasing if unsure.
Please reach out to us with any questions or concerns via info@laviona.com.
PRIVACY
At Laviona, we are committed to protecting your data privacy. We collect personal information only when necessary to provide our services, and we ensure that this data is handled securely and in compliance with applicable laws. Your information may include details such as your name, email address, and payment information, which we use solely for processing transactions and improving your experience. We do not share your personal data with third parties without your consent, and we take all reasonable measures to safeguard your information.